Healthcare fails because execution breaks.
HIKMA is the AI execution layer for hospitals, helping clinical and operational teams turn approved decisions into coordinated action.
AI Care Orchestrator
Execution engine
- Real-time care plan tracking
- Cross-department task routing
- Deterministic state machine
Collaborates with
Where HIKMA is today
Active deployments across multiple regions.
Saudi Arabia · Lebanon · Germany, supporting real patient journeys and powering daily clinical operations at scale.
Countries live today
Beds under orchestration
Managed encounters
Your systems hold the data. HIKMA coordinates the action.
HIKMA is the Operation Information System that augments your Management Information System (EMR, ERP).
It is the intelligence layer above your existing systems, connecting data, coordinating workflows, and giving teams a real-time view of what needs to happen next.
- Seamless EMR integration
- Arabic-native, regionally tuned AI
- Real-time clinical workflow coordination
- AI capabilities can be enabled, paused, or controlled by unit and workflow
The value proposition
Seven outcomes hospitals ask us to deliver.
Every layer we build maps back to these seven. This is the promise.
01
Reduce workload
Automate the tasks nurses and doctors spend hours on daily.
02
Improve quality of care
Help identify potential issues earlier and support safer care delivery.
03
Reduce length of stay
Identify avoidable delays and coordinate pending actions across departments.
04
Improve capacity
Improve patient flow and make better use of existing bed capacity.
05
Reduce revenue loss
Pre-authorisation gate, coding automation, consumable charge capture.
06
Improve working environment
Predictable workflows, fewer interruptions, sharper handoffs.
07
A true healing environment
Give care teams more time to focus on patients and the delivery of safe, compassionate care.
The agents
16 AI agents. Hired for specific jobs.
Working alongside your clinicians, never in place of them. Every agent is kill-switchable by unit, protocol, or shift.
All your patient information in one window: demographic, medical history summary, last abnormal lab tests, last imaging report, last discharge report, diagnosis, current medication, allergies, care plan, etc. All in one place.
Let HIKMA hear the conversation with the patient at admission (ER or front desk); HIKMA turns it into text, parses it with AI into the hospital form for you to approve. The nurse approves the intake; HIKMA takes it to your EHR and gets back with the MRN. Admission completed in seconds without missing important information.
Run HIKMA on any of your patients, it will generate a differential diagnosis based on his EMR records, flag risks associated with missing information, generate an ESI score, and generate the chief complaint and the clinical notes for the clinician to approve.
Physician being handed over a chief complaint, HIKMA suggests which lab tests, imaging, medications, consumables, consultants are required. Physician reviews, edits, and approves. HIKMA will take the approved orders to their destination and will wait there until the results are out, get them back to the physician, summarize them, and dispatch controlled oriented notifications in maximum 90s from retrieval to the responsible physician in case of abnormal results. The information you need to care will come to you, not the other way around.
HIKMA will check every medication to be prescribed against current patient medication and allergies and will flag the potential risk to the clinicians before ordering it. Every prescribed medication is visible with the schedule of admission, notification active to make sure HIKMA helps in delivering the 5 rights of a patient.
HIKMA understands which one of the medication family is a controlled substance, and triggers immediate two-step approval as per policy and hospital SEA.
Immediate in-app queue and management of requests with stock reconciliation in real time.
Every clinical order, every encounter, goes through the hospital workflow, no deviations.
HIKMA prepares the discharge summary, ICD10 coding report, final clinical note, and all related patient activities, and hands it over to the billing team for review and issuance.
No need to worry anymore about claims rejection due to coding. HIKMA will do the job for you. A work that usually takes anywhere from 30 min to 3 hours is executed by HIKMA in 30s and handed over to you for review, modification and approval. No more rejection due to coding mistakes.
Daily morning executive brief sent to C-levels with all the operational facts of the hospital: capacity, wait list, discharge pipeline, holistically, by floor, by department, by specialty.
Live operational facts of the hospital: capacity, wait list, discharge pipeline, bottlenecks, SLA breaches, escalations, alerts. A COO starts his day with a clear plan in mind to execute and manage through the actions during the day, not firefighting all day.
Automated barriers clearing, pending labs chased, clinical notes generated, discharge initiation, digital physician sign-off signature, last mile management: patient medication and care plan education, follow up locked, porter assigned, transport managed. Improving patient satisfaction is the last mile in a healing journey, and HIKMA makes it faster, safer, and smoother.
Two layers: one is the readmission risk, and the second one is the Quality-of-Care Scorecard. Both layers are intended to enable the hospital to reduce readmission rate and increase quality of care.
Smart, targeted, oriented notifications aimed to deliver the important messages to whom it may concern while being mindful not to create alarm fatigue to clinicians.
Post-discharge follow-up management, scheduling appointments, education, and patient feedback, all aimed to improve patient experience.
The Harness.
Deterministic, canonical, rule-based, state engine workflow governing the AI Agents' activities and keeping the Caregiver at the center of the operations. HIKMA helps hospitals improve discharge, patient flow, nursing coordination, bed utilisation, and revenue-cycle performance.
Why HIKMA
Built for Execution
Most platforms stop at insights. HIKMA ensures every approved decision becomes action.
Works with Your Existing Systems
No replacement. No disruption. HIKMA integrates with your EMR and coordinates workflows across your hospital.
Human-Centered AI
AI assists clinicians; it does not replace them. Recommendations remain transparent and under human control.
Built for the Middle East
Native Arabic AI, regional healthcare knowledge, and seamless support for local clinical workflows.
Responsible by design
Built for hospital governance.
HIKMA is designed to operate within hospital governance frameworks, with human oversight, role-based controls, traceable actions, and deployment options aligned with institutional and regulatory requirements.
- Human-in-the-loop approval for critical actions
- Role-based access and audit trails
- Unit-level kill switches and workflow controls
- Deployment options aligned with institutional policy
Ready to transform
healthcare execution?
See how HIKMA transforms healthcare execution.
